Description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Founded in 1925, Memorial Hermann - Texas Medical Center (TMC) is the primary teaching hospital for the McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth). Memorial Hermann -TMC provides leading edge care in heart, neuroscience, orthopedics, women's health, general surgery, organ transplantation and much more. As one of only two certified Level I trauma centers in the Greater Houston area, the hospital provides 24/7 emergency and trauma Care. Memorial Hermann Life Flight provides emergency rescue within a 150 mile radius.

The Director of Patient Care position is responsible for providing leadership, direction and support for the Operating Room at the Texas Medical Center, ensuring the delivery of quality care to patients; and for planning, implementing, reviewing and controlling the budget, staffing, and robust process improvement.

Job Description

Minimum Qualifications

Education:Bachelors of Nursing degree fromanaccredited school of professional nursing required; Masters Degree preferred

Licenses/Certifications:

• Current State of Texas license or temporary/compact license to practice professional nursing
• Professional Certification in clinical area or management within one year of hire preferred

Experience Knowledge / Skills:

• Five (5)years of progressiveclinical experience; see attached Table 1 for Direction I-IV leveling
• Demonstratescommitment tothePartners-in-Caring process by integrating ourculture in allinternalandexternal customer interactions; delivers on our brand promise of“weadvance health” through innovation, accountability,empowerment, collaboration,compassion andresults whileensuring one Memorial Hermann.

Principal Accountabilities

• Directs the day-to-day operations for assigned patient care departments, maintaining 24/7 operational responsibility and directing clinical and non-clinical staff.
• Reviews and approves all new hires, establishes and controls standards for performanceappraisals; works with managers to identify staffing needsand provides foraccordingly; coordinatestraining needs of staff witheducationdepartment; remainsavailable,accessibleand visible to staff; recognizes staff'sachievementsandaccomplishmentsand provides ongoing feedback on performance.
• Works with service line leaders and managers to establish departmental scope of service, goals and strategic plan for the department; stays up-to-date on new developments in the field and incorporates such in the department's scope of service; reviews departmental policies, procedures, and systems; conducts appropriate department promotional activities and participates in hospital market activities.
• Monitorsand directsall patientcareactivities.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
• Ensures that revenue,expenses,contribution marginandFTE's meet orexceed budget; prepares and submits budgetand related reports; forecastsandaccurately projectsexpenses; takescorrectiveaction to address negative variances; identifies and proposescapital budgetitemsappropriately.
• Adheres to all regulatory and Texas Board of Nursing requirements and standards.
• Performs other duties as assigned, within scope of practice and clinical competency.
• Promotes physician inputandcommunication; includes medical staff in planning new or revised policies, proceduresand services; provides rapid responseand follow-up to medical staff issues/concerns; seeks new ways to encourage new physicians to utilizehospital services.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Other duties as assigned.